Become a member (with unlimited visits) for only $20/month! Learn More

NOTICE OF NONDISCRIMINATION

Last updated on March 24, 2022

PCP Urgent Care Holdings LLC dba Patient Plus Urgent Care (“Patient Plus”) complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Patient Plus does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Patient Plus:

  • Provides free aids and services to people with disabilities to communicate effectively with us
  • Provides free language services to people whose primary language is not English

If you believe Patient Plus failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex - you can file a grievance online at patientplusuc.com/patient-concerns, attach it to an email and send it to feedback@patientplusuc.com, OR you can mail it to:

Patient Plus Urgent Care
Attn: Grievances
5800 One Perkins Place Building 5 Suite A
Baton Rouge, LA 70810

You can file a grievance in person, by mail, or by email. If you need help filing a grievance, the Human Resources Department is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/..., or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW., Room 509F, HHH Building
Washington, DC 20201

1–800–868–1019, 800–537–7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.